Frequently Asked Questions

What is so unique about FORM?

FORM Hotel is the first of its kind that lets you have your stay your way. And because every traveller is unique, every stay at FORM is unique as well.

We’ve picked the 5 essentials of a comfortable stay: custom-crafted luxury bed, walk-in high-pressure rain shower, complimentary high-speed WiFi, 49” Samsung HDTV with Google Chromecast, and complimentary scrumptious, balanced breakfast. You get to form your own experience by adding the things you love.

What is weFORM?

weFORM is our selection of amenities, services and experiences that we’ve curated to enrich your stay. In short, all the best bits.

Pick the add-ons you love at the tip of your fingers via our website or over the in-room phone. There’s everything on the list to catch your fancy. However, if you need something special, please let us know and we will be happy to accommodate your request.

How can I book FORM?

In one word? Easily! FORM Hotel offers two booking options: you can use this website or contact us directly at anytime via telephone or email (bookings@form-hotel.com). The easiest and quickest way to book is via our website, plus you get to visualize and add all the great services, amenities and experiences made available to you!

What is the Best Price Guarantee?

Who doesn’t love a good deal? When booking through our website www.form-hotel.com or by directly contacting our hotel, we guarantee that you will get the best available rate. In case you happen to find a cheaper price after your booking, you will receive the cheaper rate. It’s win-win! You will find more information here: Best Price Guarantee

At what time is check-in?

Generally, our rooms are available from 3 pm. However, we understand how eager you are to get into your room after a long flight and so our specialists will do their best to provide you the room at the earliest.

At what time is check out?

Check out is generally at 12 pm. Planning on sleeping in a bit more? Our specialists will do their best to provide you the room for a reasonable time thereafter strictly upon availability.

Do you offer handicap accessible rooms?

Yes, we have extremely spacious rooms with appropriate accessible equipment. Kindly let us know if you require us to book the room for you.

Is parking available at the hotel?

Yes. We have sufficient parking spaces where your car can safely be held overnight.

Is breakfast included in all rate categories?

Yes and it is absolutely delish! We provide our guests with a scrumptious, balanced breakfast that is served in our all-day dining joint.

Do you have a spa at the hotel?

Want a bit of ‘me-time’? We have partnered up with our friends at the Palazzo Versace Hotel who have provided us with great discounts to all FORM guests. Let us know and we would be happy to book a treatment for you upon your arrival to our hotel.

Is there a golf course nearby FORM?

Yes! If you are in the mood to tee off, we are a 5-minute drive away from one of Dubai’s most coveted golf course, Dubai Creek Golf & Yacht Club. Contact our service specialist directly and they will be happy to reserve an above par experience for you.

Where can I go shopping near FORM?

You don’t have to leave the building. We’ve curated our own concept boutique that carries locally made articles. Of course, we are also located within a 5-minute drive to Dubai’s most prominent shopping centres: Dubai Mall, Dubai Festival City Mall, and Wafi Mall.

Is WiFi available at the hotel and in the room?

Need to Snapchat or send a work email? We’ve got you covered. WiFi is available free of charge in our rooms and in all public areas.

Can I smoke at your property?

We are a smoke-free hotel and are proud to promote wellbeing! If you wish to smoke, we request you to do so outside the hotel and away from the main entrance.

Can I use the pool and gym even if I am not staying in your hotel?

Our rooftop pool and gym are reserved exclusively for our in-house guests only.

Do you offer hotel shuttle service?

We offer a complimentary shuttle service to the airport upon availability. You are also moments away from the Al Jaddaf Metro Station on the Green Line, which whisks you directly to the airport, downtown, DIFC, Emirates Towers, Dubai World Trade Centre, Healthcare City, and Dubai Mall.

Where can I get a copy of my invoice after departure?

Please contact our hotel specialists, they will send you a copy of your invoice via email.

What should I do, if I lost or forgot something in my room?

Don’t worry, it happens. Please contact us directly if you lost or forgot any item(s)! Our security department will handle the request immediately.